WHO CAN HELP ME? | WHAT QUESTIONS CAN THEY ANSWER? |
Your Employer
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Employment Questions: · Leaves, absences and attendance |
1-800-371-9516 8:30AM-4:30PM AST Monday-Friday
Email: pei@johnson.ca
Member Website: |
Benefit Plan Questions: · Questions about coverage (What coverage do I have or what am I eligible to apply for?) · Change of address, phone number or other contact information · Change in marital status · Addition of dependent children · Change in beneficiary (Who will receive my life insurance benefits) · Payroll deduction questions about insurance coverage · Questions about the cost to add coverage or remove coverage · Opting out of health & dental coverage (If you have coverage under another group plan i.e. a spousal plan) |
1-800-957-9777 8:30AM-5:00PM Monday-Friday
Member Website: |
Claims Questions: · Claims payment questions (I submitted a claim, but I did not receive reimbursement) · Provider submissions (I would like my dentist to bill Canada Life directly, how can I arrange that?) · Direct Deposit (I would like my claims to be reimbursed into my bank account, how can I set that up?) · Plan maximums (How many more massage claims can I submit this year?) |
YOUR ONLINE ACCESS |
CUPE Benefits Website
View the CUPE Benefits website at www.mybenefitplan.ca to: · View your benefits coverage · Access your benefits at-a-glance, benefits forms and links to other helpful benefits resources |
Johnson Members-Only Website
To register for the secure members-only website please contact Johnson Inc. by phone or email at the contact information noted above. Once registered, log in to the Members Only Website at insurance.johnson.ca using your assigned username and password to: · View your personal information and current benefit deductions · View your beneficiary information · View all archived communication from Johnson Inc. |
Canada Life Members-Only Website
Managing your health and dental claims is easy when you register on Canada Life’s Plan Members’ online secure site at www.mycanadalifeatwork.com. Once you’ve registered you can: · Arrange for direct deposit for claims reimbursement · Submit many of your claims online · Track your claims and review your claims history · Get access to personalized claim forms for paper claim submissions · Print a copy of your benefits card, and · Access extensive health and wellness content |
Please note that due to confidentiality and security reasons, you must access Johnson Inc. and Canada Life member websites separately. Registration for both sites is relatively simple and straightforward.